EDUCATION OUTREACH COORDINATOR (FULL TIME, 1-YEAR CONTRACT)
Purpose of the Position
As a team player with initiative, the Community Outreach Coordinator will provide a source of skilled support as The Hangar Flight Museum delivers multi-sensory community outreach projects, educational programming for students, internal events, and facility rentals. This position is five days a week, primarily 9:00am – 4:30pm, but it will include some evening and weekend shifts based upon the museum’s bookings and event calendar. This is a one-year contract position, with potential for extension.
A few main types of outreach programming will be completed by this individual: Silver Darts, Sensory Hours, artifact handling boxes during events and school programs, and Fly Babies. Silver Darts will be a two-hour program that draws on the local and community history held outside of our museum and is an opportunity to build upon individual stories. Seniors’ education programming encourages lifelong learning and promotes neuroplasticity. Silver Darts will support the health and social needs of older groups, as it has been documented that engaging with concepts of personal history, identity, and creative expression in a communal environment helps with feelings of isolation, memory loss, and a lack of self-expression.
Artifact handling boxes have been developed on themes. You will utilize these at internal events, but they will also be taken on the road to in-school programs, and community events where you will represent the museum.
You will also assist the education team with developing new educational activities for internal events, and assist with planning for new internal events for 2026 including: Helicopter Weekend, Career Days, and a speaker series.
As a member of the education team, you will also learn our field trip programming to assist the team with delivery of hands-on programs for grades 1-6 and artifact handling for grade 10 and 11. Occasional facility rental shifts will also round out this position into full-time hours of 37.5 per week.
Reporting
This position reports directly to the Education Manager. Frequent collaboration will also occur with the Visitor Experience and Operations Director, Volunteer Manager, and Events Manager.
Organization
The Hangar Flight Museum is a museum in northeast Calgary that aims to inspire dreams of flight. The Hangar Flight Museum will be a premiere destination to explore, engage, and experience the transformational power of flight. We are storytellers, stewarding and sharing the aviation history of Calgary and western Canada and its impact on our community. The collection holds rare and historically significant military and civilian aircraft.
Qualified Applicants
The Hangar Flight Museum is seeking qualified applicants with strongly developed public speaking and storytelling skills with experience facilitating learning with seniors and youth. Post-secondary education (with preference given to education, museum studies, psychology, or humanities) is required. A successful candidate will be able to work well independently and have good problem-solving skills, but also be able to work effectively as part of a team. The successful candidate will be a strong communicator both verbally and in written form, and will be ready to learn classroom management skills.
Key Responsibilities
PROGRAM DEVELOPMENT AND RESEARCH:
- Learn the history of aviation in Canada, especially as it pertains to the artifacts in our collection
- Learn tours and public interpretation methods to provide outstanding visitor experiences
- Research, develop, and prepare programs based on the museum themes in ways that assist a vulnerable demographic for whom social interaction and community activities are significantly harder, and who may face isolation and a decline in mental health
- Assess what the public expects from museum programming
- Inspire education staff and volunteers to learn new information and develop new interpretive activities in-keeping with museum themes
- Train volunteers how to effectively provide interpretation with seniors and neurodivergent individuals. (Assist with the recruitment of new volunteers for this programming)
- Develop new program opportunities for internal events
PARTNERSHIP BUILDING AND MARKETING:
- Be featured on our social media channels with interpretive content
- Reach out to established groups to aid in the creation of successful programming experiences, and also to schedule programming
- Establish new connections and partnerships and leverage previous partnerships
- Increase awareness of the new outreach opportunities
- Organize outreach booking forms, and ensure payment is received in a timely manner
- Develop partnerships through the expansion of our internal events such as Helicopter Weekend, Career Days, and a speaker series.
PROGRAM DELIVERY:
- Have a full awareness of safety concerns and risks, following OH&S procedures and policies to ensure visitors and volunteers are in safe places
- Ensure educational supplies are prepared and artifacts are safely handled and protected
- Deliver seniors multi-sensory programming to seniors off-site, including artifact handling, with the goals of supporting the health and social needs of older adults. Seniors will be invited to engage in lectures and continue to work on active movements, such as hand and finger dexterity through the handling collection
- Develop tactile and sensory play opportunities for Fly Babies
- Deliver hands-on educational programming for students on site at the museum
- Deliver artifact handling programming off-site at schools and community events
REPORTING:
- Complete monthly reporting on progress of the community outreach projects, keeping consistent records of the process
- Ensure program participants fill out appropriate surveys to receive useful feedback
- Summarize feedback, and turn it into future success and plans for how to develop the programming further
- Complete required reporting to the funder(s) of this programming initiative
- Create reporting on sustainability of the programming and the future of outreach with The Hangar
VISITOR EXPERIENCE:
- Assist visitors at the admissions desk and gift shop as necessary
- Assist the Event Manager with facility rental setup and event shift coverage as necessary
- Assist the Event Manager with facility rental site visits as necessary
Skills and Abilities
- Excellent time management skills
- Excellent verbal communication, and experience communicating with seniors and understanding effective techniques for encouraging neuroplasticity would be considered an asset
- Strong research skills, and experience completing research
- Must be detail oriented with ability to multi-task
- Ability to work within a small team environment, and with minimal supervision
- Ability to exercise good judgment, critical problem solving and initiative
- Ability to adapt and thrive in an ever-changing environment
- Knowledge of the museum industry and interpretation methods
- Experience with classroom management skills is considered an asset
- Knowledge of the aviation industry and military history is considered an asset
Being able to answer visitor questions in a second language is considered an asset
Minimum Standards
- Minimum 1 year of programming experience, preferably with seniors
- Undergraduate degree in a relevant field with preference given to education, history, psychology, or museums studies. Equivalencies will be considered
- Must have an average knowledge of computer software programs including Word, Excel, Outlook, PowerPoint, Publisher etc. Knowledge of the Adobe Creative Suite is considered an asset
- Criminal record check and Vulnerable Sector Search
- A valid class 5 license and regular access to a vehicle
Physical Demands
- Standing on hard floors for long periods of time
- Moving boxes and other support material (supplies, displays, chairs, tables, boxes full of delicate artifacts, etc.)
- Ability to lift up to 20 kilograms
Salary
$22-26 per hour, plus health benefits after 90-day probationary period. The intended start date is in January.
Position closes January 4, 2026 . To apply please send your resume and cover letter to guestservices@thehangarmuseum.ca. Applications without a cover letter will not be considered.
VISITOR EXPERIENCE ASSISTANT (PART TIME, CASUAL, PERMANENT)
Purpose of the Position
As a team player with initiative, the Visitor Experience Assistant will provide skilled support for the education and guest services departments to create an amazing experience for visitors. The weekly hours for this position are Saturday and/or Sunday from 9am-4:30pm. The candidate must also be available for occasional work on evenings, overnights (9pm-9am), and holidays.
This position is primarily responsible for ensuring smooth operation of our front-of-house services, and conducting a range of interpretive services for the public including: educational programs, public presentations, sleepover setup and craft instruction, birthday party programming and tours. Interpreters are also responsible for visitor check-in, cash handling, shop restocking, public information, and cleaning. Preparation assistance for our field trips and facility rentals will also be part of the weekly tasks. All duties must be performed in compliance with occupational health and safety policies.
Reporting
This position reports directly to the Public Programming Manager.
Organization
The Hangar Flight Museum is a museum in northeast Calgary that aims to inspire dreams of flight. The Hangar Flight Museum will be a premiere destination to explore, engage, and experience the transformational power of flight. We are storytellers, stewarding and sharing the aviation history of Calgary and western Canada and its impact on our community. The collection holds rare and historically significant military and civilian aircraft.
Qualified Applicants
The Hangar Flight Museum is seeking qualified applicants with strongly developed public speaking and storytelling skills who enjoy working with all ages. Some post-secondary education (preferably in history, anthropology, archaeology, education, or science) would be considered an asset. A successful candidate will be able to work well independently and have good problem solving skills, but also be able to work effectively as part of a team.
Key Responsibilities
- Learn the history of aviation in Canada, especially as it pertains to the artifacts in our collection.
- Learn tours and public interpretation methods to provide outstanding visitor experiences
- Research history and science relating to our aircraft
- Perform admissions and gift shop duties. This includes cash handling, shop restocking, answering phone and email inquiries and giving tourist information about Calgary
- Assist with developing and delivering public interpretation programming
- Complete programming for Open Plane Days, sleepovers, birthday parties and youth groups as part of the education team
- Assist the education team with preparation for field trip programming
- Assist with internal events. We are a small but mighty team at The Hangar that is ‘all hands on deck’ for major events
- Assist with facility rental setup, and staffing where needed
- Maintain a neat and presentable common work area
- Be featured on our social media channels to promote programs, events, and highlight things you have learned about the artifacts in our collection
- Overnight shifts are for sleepover safety, and include setup and cleanup from the evening snack and breakfast
- Other tasks as required
Skills and Abilities
- Excellent time management skills
- Excellent verbal communication
- Must be detail oriented with ability to multi-task and consistently follow procedures
- Ability to work within a small team environment, and with minimal supervision
- Ability to exercise good judgment, critical problem solving and initiative
- Ability to adapt and thrive in an ever-changing environment
- Ability to develop interpretive social media content is considered an asset
- Knowledge of the Museum industry and interpretation methods is considered an asset
- Knowledge of the aviation industry and military history is considered an asset
Being able to answer visitor questions in a second language is considered an asset
Minimum Standards
- High School diploma
- Experience working in an educational or interpretive setting (such as childcare, summer camps, museums, or performing arts)
- Must have an average knowledge of computer software programs including Word, Excel, Outlook, PowerPoint, Publisher etc. Knowledge of the Adobe Creative Suite or Canva is considered an asset
- Criminal record check and Vulnerable Sector Search
Physical Demands
- Standing on hard floors for long periods of time
- Moving boxes and other support material (supplies, displays etc.)
- Ability to lift up to 10 kilograms
- Ability to move tables and chairs
Salary
$17.75/hour
How to Apply
Submit your resume and cover letter to Bookings@thehangarmuseum.ca
This posting will close on December 14. A start date in early January is anticipated, with interviews likely occurring December 15-19.
Applications without a cover letter will not be considered.
