WORKING AT THE HANGAR

MUSEUM INTERPRETER (FULL-TIME, TEMPORARY) 

POSITION SUMMARY: 

The Hangar Flight Museum is looking for Museum Interpreters to provide support for education programming in late spring (May and June) and support for youth and public programming throughout the summer. We have many public events including: Mother’s Day, Father’s Day, Now Boarding: Open Aircraft Days and anticipated attendance at the Wings Over Springbank Airshow. Activities may include but are not exclusive to t new visitor activity that can be utilized on holidays or event days for increased interactivity, assisting with any educational program updates such as developing new aircraft builds and experiments, and ensuring enough staff are engaging with visitors for our seasonal events. We are looking to ensure that the hired students are able to create a finished product at the museum, which improves our visitor experience as well as creating a tangible resource for the students’ portfolios and increases their future employability. The Museum Assistant will assist with visitor services and gain experience in all areas of the museum as needed to gain a better understanding of day to day operations of a medium sized museum. Students will assist with visitor services, admissions, and the gift shop.  
 

ORGANIZATION:  

The Hangar Flight Museum is a museum in northeast Calgary that aims to inspire dreams of flight. We are a busy and growing museum that fosters the understanding and appreciation of the evolution of flight through stories told about the airplanes, and helicopters in our collection and the men and women who designed and flew them. The collection holds rare and historically significant military and civilian aircraft. 

 

Positions available:  3 (dependent on funding). 

 

REPORTING:  

This position reports directly to the Education Manager. 

 

Tasks and Responsibilities: 

 

MUSEUM INTERPRETATION AND EDUCATION:

  • Provide high level of customer service and meaningful experience for all visitors by interacting with guests as they arrive, providing orientation to the museum, and being available for questions and casual conversation throughout their visit 
  • Lead guided tours for groups of all ages and backgrounds, including youth, immigrants, new Canadians, seniors, and veterans.  
  • Delivers curriculum-based education programs, youth programs, and other interpretive programs for the public based on the museum’s themes 
  • Assist with the update of education programs to include engaging and interactive content. 
  • Program Delivery: Students will deliver established programs to school groups, youth groups, and the general public. These programs will be delivered to a variety of ages, and backgrounds. They include tour-based programs, and hands-on classroom-based programs. Students will also administer a post-program survey to gather feedback from program participants.  

 

VISITOR SERVICES

  • • Assists with general museum reception and visitor services, meets and greets the general public at the main entrance reception desk. 
  • Answers the telephone and fields calls to appropriate staff members. 
  • Assists with sales and inventory in the Museum Shop. 

 

MUSEUM EVENTS AND MARKETING

  • Assists with research 
  • Assist with research for future event activities, presentations, interpretive materials, and social media 

 

Skills and Experience 

  • Ability to develop and deliver unique, interpretive programs 
  • Excellent customer service skills. 
  • Excellent organizational and time management skills. 
  • Excellent communication and interpersonal skills. 
  • Excellent written and verbal communication. 
  • Ability to work within a small team environment, and with minimal supervision. 
  • Ability to present before large and small audiences of all ages and backgrounds. 
  • Ability to exercise good judgement, critical problem solving and initiative. 
  • Ability to adapt and thrive in an ever-changing environment. 
  • Proficiency in English with additional language an asset. 
  • Proficiency in Microsoft office. 
  • Past work or volunteer experience in museums, programming, or with children is an asset 

 
Physical Demands 

  • Standing on hard floors for long periods of time. 
  • Moving boxes and other support material (supplies, displays etc.) 
  • Ability to lift at least 25lbs. 

 

ADDITIONAL CRITERIA:

This is a Young Canada Works job posting. In addition to the minimum job requirements, applicants must also meet the following eligibility criteria in order to be considered for the position. You are eligible if you: 

  • are a Canadian citizen or a permanent resident, or have refugee status in Canada (note: Non-­Canadian students holding temporary work visas or awaiting permanent status are not eligible);
  • are legally entitled to work in Canada; 
  • will be between 16 and 30 years of age at the start of employment; 
  • are willing to commit to the full duration of the work assignment; 
  • will not have another full­-time job (over 30 hours a week) while employed with YCW; 
  • are a current full-time college or university student who will be returning to full-time studies in fall 2024;
  •  are not receiving Employment Insurance (EI) benefits while employed with YCW; 

 

Salary $17/hour. 

 

APPLICATION PROCESS: 

Qualified candidates are encouraged to send their letter of interest and resume in PDF form to Karen Morley, Education Manager at education@thehangarmuseum.ca  

Applications without a cover letter will not be considered. 

Application deadline extended to February 25, 2023. The intended start date is May 1, 2024 with an end date of August 23, 2024. 

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